Please be aware that from Monday 7th October 2024 we will be closing our dispensary at 5pm. We will continue to close from 1pm-2pm for lunch. The Swan Pharmacy remains unaffected by the changes to dispensary.
Category: Swan
Practice Closure for Training and Education.
The following dates have been released by SNEE ICB for necessary GP Training and Education in 2023, the practice will close at 12:30pm on these dates Tuesday 30th April 2024* This date has been changed (previously 24th April) Tuesday 16th July 2024* This date has been changed (previously 10th July) Wednesday 18 September 2024 Thursday… Continue reading Practice Closure for Training and Education.
Military Veterans
If you’re an Armed Forces Veteran please let us know, you can do this via livechat, submit a administrative eConsult or pop in to see us, we can add this to your medical record so you can access veteran specific health services for health conditions relating to your service.
NO EXCUSE FOR ABUSE
Please treat our staff and patients with the same respect you would expect to receive. Physical violence, racial, sexual and verbal abuse of our staff will not be tolerated and may lead to prosecution.
Click4Assistance
If you have a general enquiry you would like answered you can use the “Chat live with us” function found at the bottom right of our website. Please note, this is not for medical advice and is not manned by clinical staff.
To get surgery updates as they happen please follow us on Facebook. Please be aware of our “House Rules” which can be found below. Just click – “Swan & Forest Surgery” to go to our Facebook page or alternatively please click the Facebook icon below.
The Electronic Prescription Service (EPS)
The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from. What does this mean for you? If you collect your repeat prescriptions from your GP you will not have to visit… Continue reading The Electronic Prescription Service (EPS)
Data-Sharing and General Data Protection Regulations
From 25th May 2018 a new data privacy law will be introduced in the UK. As a result, we’ve produced some new privacy notices which detail how the NHS uses and protects your information. The practice handles medical records according to the laws on data protection and confidentiality. We share medical records with health professionals… Continue reading Data-Sharing and General Data Protection Regulations
Text Message Service
We may use your contact mobile number to contact you via text message service for appointment reminders and cancellations, health campaigns, surveys and surgery updates. If you do not wish to receive these messages please inform a member of reception and we shall opt you out of this service.
